Trigger
Change appears on site
A condition, instruction, or scope item changes during the job.
Working example
Field change capture to office handoff
Current hypothesis we can walk in detail. If your costliest break is invoice handoff, parts coordination, or another path, the assessment names that instead. No invented statistics.
Friction
Detail stays informal
It lives in a verbal exchange, a text thread, or a note that never reaches a clear office owner.
Intervention
Structured capture and route
BuildWorkflow installs a short capture path, required fields, ownership, and a handoff into office action.
Outcome
Office can act
The change is visible, owned, and ready for review, pricing, approval, or billing follow through.
What the installed path includes
| Capture | What changed, where, when, who decided, and what evidence exists. |
|---|---|
| Ownership | Who in the office receives it and what “done” means for that handoff. |
| Timing | When the item must leave the field so office action can still happen in time. |
| Tools | Use the channels your team already runs where practical, such as forms, shared inboxes, project tools, or messaging, without forcing a platform rewrite. |
| Check | A verification pass on whether items are arriving complete and actionable. |
If this is not the highest value bottleneck in your company, the assessment will say so. The commercial model starts with the costliest broken path, not a preferred product story.